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Customer Service FAIL

Wednesday, 16 November 2011

Courtesy Microsoft Office

Dear “Superior Sale,”

While I appreciate your desire to gather valuable opinions from your customers in order to improve your service, you might want to wait to ask about my experience until after my shipment arrives. Like salt in a wound, receiving the email link to the survey before the item itself served only to remind me how frustrated I was that it had yet to appear on my doorstep.

~ Frume Sarah

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